Privacy Policy
Last updated: 2026-10-28
This Privacy Policy explains how Velactra ("Velactra", "we", "us" or "our") collects, uses, stores and protects personal information when you visit velactra.com (the "Website") or contact us about our services.
1. Information we collect
When you submit a quote request or contact form, we collect the information you choose to provide: your full name, company name, email address, phone number with country code, project type, selected package, budget range, timeline, project description, desired features, reference website URL, preferred contact method, and the date and time you accepted this policy. We do not ask for, and you should not submit, passwords, payment card details, government identification numbers or other sensitive personal data through our forms.
2. How we use your information
We use your information only to respond to your enquiry, understand your requirements, prepare quotations and proposals, communicate with you about your project, and keep reasonable business records. We do not sell, rent or trade your personal information.
3. Legal basis and consent
We process enquiry information on the basis of your consent, given when you submit a form, and our legitimate interest in responding to business enquiries. You may withdraw consent at any time by contacting us.
4. Email communication
When you submit an enquiry, our team receives a notification and you receive a confirmation email containing your reference number. Emails are delivered through a transactional email service provider acting on our behalf. We do not send marketing emails without your permission.
5. Sharing of information
Your information is accessible only to authorised Velactra personnel. We share data with service providers (such as hosting, database and email delivery providers) solely to operate the Website and respond to you, and only to the extent necessary. We may disclose information where required by law.
6. Data storage and retention
Enquiries are stored in a secured database with restricted administrator access. We retain enquiry information for as long as required to respond to you, deliver any agreed project and meet legal, accounting or reporting obligations, after which it is deleted or anonymised.
7. Security
We use encrypted connections (HTTPS), access controls, authenticated administrator accounts and audit logging to protect your information. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.
8. Your rights
You may request access to, correction of, or deletion of your personal information, or object to its processing, by emailing skygaming7090@gmail.com. We will respond within a reasonable time.
9. Children
Our services are intended for businesses and individuals aged 18 or over. We do not knowingly collect information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last updated" date.
11. Contact
For privacy questions or requests, contact Velactra at skygaming7090@gmail.com.
Questions? Contact us.