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Maintenance & Support

Keep your website and software healthy after launch.

Optional maintenance plans covering updates, fixes, small improvements and technical support for agreed systems.

Business problems solved

When maintenance & support makes sense.

  • No one to call when something breaks
  • Outdated dependencies and plugins
  • Small improvements keep getting postponed
  • Inherited code with no documentation

Service features

What we build.

  • Bug fixes within the agreed scope
  • Dependency and security updates
  • Content and minor feature updates
  • Backup checks and recommendations
  • Performance reviews
  • Support for existing websites and apps after an assessment

Deliverables

What you receive

  • Initial technical assessment
  • Agreed monthly or per-request support plan
  • Change log of work performed

Development process

From discovery to launch.

  1. 01

    Discover

    Understand the business, users, requirements, and budget.

  2. 02

    Plan

    Define features, scope, deliverables, and milestones.

  3. 03

    Design

    Create wireframes, prototypes, and user interfaces.

  4. 04

    Develop & Test

    Build the application, integrate required services, and test functionality.

  5. 05

    Launch & Support

    Deploy the approved solution and provide the agreed handover and support.

Related package

Need a tailored scope?

This service is scoped to your existing systems. Tell us what you need and we'll propose a plan.

Request a custom quote

FAQ

Maintenance & Support questions.

Related services

Often combined with.

Website Development

Responsive business websites, landing pages, CMS websites, and web applications.

Custom Software Development

Business portals, CRM systems, admin panels, dashboards, and workflow applications.

API, Cloud & Automation

Third-party integrations, notifications, deployment, reporting, and workflow automation.

Ready to Build Something Great?

Tell Velactra about your idea. We'll help define the right solution, scope, budget, and timeline.